Delete your Sorbit account
In the app
- Open Sorbit and go to Profile.
- Under Account, tap Delete account.
- Enter your password to confirm.
Without the app
Email YOUR-SUPPORT-EMAIL@example.com from the address your account uses, with the subject “Delete my Sorbit account”. We will delete it and confirm by reply.
What is deleted
- Your account and sign-in.
- Your profile.
- The cloud copy of your courses.
- Your usage records.
What is kept, and for how long
- To stop free courses being claimed again with the same address, we keep a one-way fingerprint of your email address and the number of courses you created, for 12 months. It cannot be turned back into your address and contains nothing else.
- Courses saved on your own device stay there until you delete the app.
Subscriptions
Deleting your account does not cancel a subscription. Cancel it in the App Store or Google Play.